Complete Guide to uPVC Windows Warranty Coverage and Claim Process

What is uPVC Windows Warranty Coverage?

uPVC windows warranty coverage means that the manufacturer guarantees that the windows will perform their best as advertised for a specific period. This warranty typically covers defects in materials, quality, manufacturing, and sometimes installation that too for a given duration. It ensures that homeowners are protected against premature failures of windows.

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What uPVC windows warranty India cover?

Not every defect is covered in the uPVC windows warranty India. It is crucial to note that the warranty terms can differ based on the brand, product line, and specific conditions. Let us explore what the coverages are.

1. Profile and Frame Warranty (10 - 20 Years)

The longest-lasting warranty usually applies to the uPVC window frames and profiles. Some of the best brands offer up to 20-year coverage. And many others provide 10–15 years of coverage. This coverage protects against cracking, chipping, peeling, or blistering, warping or bending, and excessive fading or discolouration under normal conditions. These warranties are the indicators to the homeowners that the main structure of their windows will remain strong and aesthetically appealing for years.

2. Hardware and Moving Parts (1 - 5 Years)

uPVC door warranty coverage for hardware components is usually shorter. Joints and operators usually get 1-2 years, whereas the locks, handles, and other hardware may have up to 5 years. These parts face more wear and tear. Therefore, timely maintenance is key to avoiding unnecessary issues.

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3. Glass and Glazing Units (5 Years)

Glass units usually come with a 5-year warranty for defects like stress cracks or seal failures in double-glazed units. Minor imperfections, such as hairline scratches, tiny bubbles, or slight discolourations from manufacturing, are not covered. 

What is Not Covered?

Some of the exclusions and limitations in the uPVC door warranty coverage are given below.

• Warranties are not covered if problems arise due to improper installation, rough handling, or misuse. Always choose certified installers.
• Natural disasters such as floods, cyclones, earthquakes, coastal salt corrosion, industrial pollution, or chemical exposure are excluded. Minor weather-related fading or expansion is also away from coverage.
• If you ignore maintenance or use harsh chemicals, leave protective films on, or neglect regular lubrication, you cannot receive warranties.
• Cracked glass, drilling, painting, or any alterations by third parties not authorized by the manufacturer will not be covered.

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Step-by-Step Window Warranty Claim Process

If you encounter issues with your uPVC windows, it is essential to follow the correct window warranty claim process to ensure a smooth resolution. The steps involved in the window warranty claim process are given below.

Step 1: Review Warranty Terms

Before you initiate a claim, thoroughly read the warranty document and try to understand the coverage and exclusions.

Step 2: Document the Problem

Capture clear photos showing the entire window, close-ups of the issue, and warranty stickers. Note the date the problem appeared and describe the problem clearly.

Step 3: Gather Required Information

Collect your invoice, installation certificate, warranty documentation, serial numbers, and installer details. Keep everything ready for a faster claim process.

Step 4: Contact the Manufacturer

Take it to the notice of the manufacturer within their required timeline, which is usually 30 days. Use official channels like email, phone, or online forms and submit all documentation.

Step 5: Schedule Inspection

Manufacturers may send technicians to inspect the defect. You have to verify that it falls under warranty coverage.

Step 6: Resolution

Based on the inspection, the manufacturer will decide on the appropriate action, whether to repair, replace, or implement other solutions.

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Expert Tips to Maximise Warranty

Some of the advice to increase the chance of a warranty is given below.

• Activate warranties within 7-15 days and keep soft and hard copies of invoices and warranty cards.
• Follow the maintenance checklist, such as cleaning with mild soap and lubricating hardware.
• Always go for certified Installers Only
• Read the terms and conditions, as different components have varied coverage periods.

Warranty Claim Mistakes to Avoid 

Some of the silly mistakes to avoid during the warranty claim are given below.

• You have to report the issues to the manufacturer within the specified timeline to avoid claim rejection.
• Try to keep all invoices, warranty cards, and photos organised; if any document is missing, you will not receive the claim.
• Avoid DIY fixes or third-party technicians and always contact the manufacturer first.

Installation

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Final Thought

By getting aware of the uPVC windows warranty coverage, knowing what is covered, and following the correct claim process, you can enjoy the benefits of uPVC windows without unexpected problems. Go for the reputable brands that offer excellent warranty coverage and claims. If you are looking for the best uPVC windows and doors in Mumbai, then opt for GreenFortune as it delivers top-notch style, durability, and performance for your dream home.

Are you ready to transform your home with energy-saving windows and doors?

At GreenFortune, we design uPVC windows and doors to create intelligent solutions that improve everyday living. Our uPVC systems are crafted to meet the needs of modern Indian homes. We offer excellent thermal insulation, noise reduction, and long-lasting durability. Choose GreenFortune for a home that’s stronger, quieter, and built for the future.